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ShyftLabs

Banking

Put your business knowledge to work with data and AI built around how your bank operates.

  • Strengthen customer relationships

    Understand changing customer needs and help teams deliver more relevant, timely service.

  • Improve operational efficiency

    Reduce manual effort and help teams move work forward with fewer delays and handoffs.

  • Maintain trust and full control

    Keep sensitive information protected and decisions accountable as AI becomes part of everyday banking.

Data Solutions

  • Understand the full relationship

    Connect information across banking systems to give teams a clearer understanding of each customer and their needs.

  • Reflect the business as it changes

    Reduce delays between banking systems so decisions reflect the latest customer and operational activity.

  • Support the next stage of banking

    Prepare your data to support new capabilities and evolving ways of working within the bank’s established controls.

Continuum Use Cases

Put AI to work in the decisions and workflows that shape banking performance, powered by Continuum

  • Customer service resolution

    Understand customer requests, guide eligible actions and pass complex issues to the right team with relevant context.

  • Lending and credit review

    Assemble application evidence, identify missing information and prepare credit assessments for lending teams to review and approve.

  • Commercial relationship management

    Help relationship managers prepare for conversations, identify commercial client needs and coordinate follow-up using connected client context.

  • Customer onboarding and KYC

    Coordinate document collection, verification and screening to prepare complete customer files and route exceptions for review.

  • Payment exception management

    Investigate held or failed payments, assemble supporting evidence and guide resolution through the bank’s rules and approvals.

  • AML investigation support

    Bring customer and transaction evidence together to help investigators assess alerts, document findings and prepare cases for escalation.

Built to deliver measurable impact

  • Business impact delivered
  • Net promoter score
  • Enterprise solutions launched
  • Data and AI experts

Built on the platforms you already trust

  • Google Cloud
  • Azure
  • AWS
  • Snowflake
  • Databricks
  • ClickHouse
  • OpenAI
  • IBM Cloud
  • Oracle Cloud
  • Salesforce